Question 1: Why does the atomization become smaller?
Answer 1: It may be caused by not cleaning well. It is recommended to remove the "Medicine Cup" and follow the "Cleaning and Disinfection Steps". If it has not been cleaned for a long time (> a week) or it is still visually dirty after the cleaning, please repeat the "Cleaning and Disinfection Steps" again.
Question 2: Why did the battery run out of power very quickly?
Reply 2: Batteries will vary due to different brands, usage and storage environmental conditions. It is recommended to use brand new "alkaline batteries" of the same brand, which have a more stable current flow.
Question 3: Can rechargeable batteries be used?
Reply 3: It is recommended to use "alkaline batteries". Rechargeable batteries are prone to reduced power storage capacity due to "frequency of use", "storage environment", etc., resulting in unstable current and resulting in atomizer failure.
Question 4: Why does pure water or distilled water not atomize or the atomization is small?
Reply 4: Please use "saline solution". Due to the working principle, poor atomization effect or water accumulation caused by pure water or distilled water is normal.
Question 5: Can oils be used?
Reply 5: Respiratory drugs or saline solution prescribed by a doctor should be used for treatment. Do not use oils as it will block the mesh, causing damage to the medicine cup.
Question 6: How to use this mesh nebulizer? Any suggestions?
Reply 6: This product can only be added with saline solution or prescription liquid medicines. If you have any questions about the use of medicines, please contact medical personnel such as doctors or pharmacists for assistance.
Question 7: The power indicator light is always orange and the spray can continue. Should I need to replace the battery?
Reply 7: It is recommended to use brand new "alkaline batteries" of the same brand to avoid unstable current, which may cause mesh nebulizer failure.
